Verizon is looking for a System Performance Engineer to bridge the gap between network performance needs and software delivery, driving requirements, validating enhancements, and ensuring tool reliability and accuracy that supports Verizon 4G and 5G RAN/Core network.
Requirements
- Knowledge of 4G and 5G wireless technologies, KPIs, counters, and network architecture.
- Experience in VoLTE, VoNR, SIP, and related voice/data service performance.
- Experience in system performance, performance engineering, network optimization and supporting analytics/reporting platforms.
- Understanding of 4G and 5G wireless technologies, KPIs, counters, and network architecture.
- Experience in any of the scripting languages - Python for tool automation and analysis.
- Familiarity with OSS systems and performance data analytics tools.
- Experience with software development processes, including hands-on experience with JIRA, Git, and Confluence.
Responsibilities
- Serving as the primary liaison between performance engineering teams and software developers, translating business and network performance requirements into technical solutions.
- Owning and managing the performance tool lifecycle, including requirement gathering, design validation, user acceptance, and regression testing.
- Guiding and collaborating with developers to ensure accurate implementation of features and changes aligned with business and performance goals.
- Coordinating and working directly with vendors such as Ericsson, Samsung, Cisco, Spider cloud and Nokia, providing guidance and managing tool integration and support.
- Maintaining up-to-date and actionable performance dashboards and reporting tools, ensuring alignment with evolving network KPIs.
- Using scripting skills (Python preferred) to automate analytics, reporting, and other tool functions.
- Analyzing system performance data to identify trends, validate issues, and support optimization strategies.
Other
- Bachelor's degree or four or more years of work experience.
- Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Possess good communication, analytical thinking, attention to detail and skills with the ability to engage with developers, vendors, support teams, and Verizon HQ stakeholders.
- Leading contractors or support teams with effective task management and delivery follow-through.
- Ability to work in a hybrid role with a defined work location that includes work from home and a minimum eight assigned office days per month.
