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Google Distributed Cloud (GDC) is a private cloud solution for public sector and regulated enterprises that brings advanced Google services on-premise without needing a connection to the public internet. The Systems Development Engineer will focus on deploying and operating these GDC solutions for customers.

Requirements

• 3 years of experience with systems automation, systems design, and implementation.
• 3 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting, etc.) and with reliability of technical infrastructure.
• 2 years of experience with Kubernetes or a similar container orchestration platform.
• 2 years of experience with TCP/IP networking and with diagnosing and resolving network-related issues.
• Experience designing, implementing, and managing enterprise-grade storage systems, including SAN, NAS, or distributed file systems.
• Knowledge of hypervisors (e.g., KVM, vSphere, Hyper-V, etc.) and experience managing virtualized environments.
• Strong background in identity and access management, including enterprise-level solutions like Active Directory or LDAP.

Responsibilities

• Perform complex day-to-day troubleshooting and resolution of infrastructure issues (e.g., Network, Storage, Servers, OS, Kubernetes, etc.).
• Participate in customer, partner, and internal team deployments which will require international travel.
• Be able to personify and own the IO persona experiences defined in GDC air-gapped product.
• Participate in the 24x7 on-call rotation to support escalations from client deployments as well as internal reference deployments.

Other

• Participate in customer, partner, and internal team deployments which will require international travel.
• Ability to travel internationally up to 25% of the time.
• Experience managing customer relationships.
• Strong communication skills and the ability to work directly with clients to understand their technical needs.