Endeavor Health is looking to solve the business and technical problem of maintaining and improving the core underlying systems and infrastructure that support their complex applications and systems, ensuring security, scalability, and stability.
Requirements
- Solid understanding of information processing fundamentals and best practices.
- Excellent software troubleshooting experience.
- Knowledge of applicable data privacy practices and laws.
- Knowledge of compliance standards, e.g., PCI, HIPAA.
- Knowledge of AI (Artificial Intelligence) technologies and models.
- Knowledge of Cloud Computing and Platforms (e.g., Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), etc.).
- Knowledge of SaaS and Hosting platforms.
Responsibilities
- Leads efforts related to the on-going maintenance, expansion or upgrade of Endeavor Health’s software, platforms, infrastructure and devices within Endeavor Health.
- Oversees, plans and reviews the technical efforts to research, design, plan and maintain new or existing hardware, infrastructure and software platforms, and software technology components.
- Formulates, defines and designs solutions’ scope and objectives based on user needs.
- Leads and directs the delivery of technical work of others within their own team and across other teams, possessing advanced critical thinking skills, initiative as well as a wide degree of creativity and latitude.
- Leads efforts related to the installation of new software releases and system upgrades, evaluates and installs patches, and resolves software related problems.
- Manages, troubleshoots and resolves alerts and tickets of the highest complexity in nature.
- Leads efforts on maintaining operational security through reporting and communication of security breaches or concerns as well as deriving the security remediation tasks necessary for their appropriate technology.
Other
- Eight (8) or more years of experience of related experience in IT Systems, Platform Engineering or Technical Engineering related to the role’s specific technology portfolio.
- Previous healthcare experience.
- Demonstrated experience instructing, mentoring, or developing junior team members.
- Strong verbal, written and presentation communication skills essential.
- Personal and ethical accountability.
