Wells Fargo is seeking a Systems Operations Senior Manager to lead efforts in ensuring production stability across the organization, establishing and maintaining effective problem management practices, implementing advanced monitoring solutions, and driving efficient incident resolution processes.
Requirements
- 6+ years of Systems Engineering and Technology Architecture experience
- 3+ years of management or leadership experience
- 2+ years of SRE management experience
- 5+ years of automation experience
- 5+ years of experience in software delivery in a large matrixed organization or on a complex system such as AKA, Development, DEVOPS, or QA
- 3+ years of experience leading and executing complex technology transformational programs across an enterprise
- 3+ years of Agile leadership experience
Responsibilities
- Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
- Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems
- Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
- Perform network assessments, security audits, and system enhancement consultations
- Determine appropriate strategy and actions of Systems Operations team to meet moderate to high risk deliverables
- Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
- Provide implementation support for key risk initiatives
Other
- Ability to travel up to 10%
- Ability to work on-site at approved location listed
- This position is not eligible for Visa sponsorship
- Relocation assistance is not available for this position
- Bachelor's degree or equivalent experience
