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Systems Operations Senior Manager

Wells Fargo

Salary not specified
Oct 1, 2025
Charlotte, NC, USA • Irving, TX, USA
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Wells Fargo's Enterprise Functions Technology (EFT) Team is undergoing significant business and technology transformations due to the consolidation of functions into the Enterprise organization. The team needs to deliver simple, safe, sound, innovative, and integrated products and services, ensuring high availability, speed to market, strong risk management, security, agility, and financial transparency. This role is critical for driving production stability, implementing robust monitoring, and resolving incidents across the application portfolio.

Requirements

  • 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of software engineering and implementation experience
  • 5+ years of platform engineering experience
  • 5+ years of automation experience
  • 3+ years of experience in software delivery in a large matrixed organization or on a complex system such as AKA, Development, DEVOPS, or QA
  • 3+ years of experience leading and executing complex technology transformational programs across an enterprise
  • 3+ years of DevOps experience

Responsibilities

  • Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
  • Transform the organization by instilling Devops and SRE practices, while increasing the overall skillset of the team to be more technical in nature and transform the organizational mindset
  • Drive stability across the application portfolio
  • Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
  • Perform network assessments, security audits, and system enhancement consultations
  • Determine appropriate strategy and actions of Systems Operations team to meet moderate to high-risk deliverables
  • Provide implementation support for key risk initiatives

Other

  • 3+ years of management or leadership experience
  • This position offers a hybrid work schedule - ability to work in office
  • This position is not eligible for Visa sponsorship
  • Relocation assistance is not available for this position
  • Ability to partner and communicate effectively, in both written and verbal formats, with senior executive-level leaders