Vail Resorts is looking to hire Product Sales Team Leaders to facilitate the sale of tickets for various resort services, ensuring a positive guest experience.
Requirements
- 2+ years’ experience in customer service or ticket sales required
- Must be able to communicate fluently in English
- Ability to stand or sit for extended periods of time
- Ability to lift up to 25lbs
Responsibilities
- Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision
- Assist with hiring, support, and training of product sales team members in daily operations
- Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary
- Receive and assess guest questions, comments and complaints providing timely resolutions
- Monitor and maintain sales facilities, equipment, and inventory
Other
- Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary
- Flexibility to work both inside and outside with exposure to the elements
- Ability to work a flexible schedule including nights, holidays, and weekends
- High School Diploma or GED Equivalent
- Minimum Age: At least 18 years of age
