Labcorp is seeking a Team Supervisor, Project Management to join their global CLS team to coordinate and manage a regional or global team to ensure the successful implementation of strategy, structures, processes, and metrics, while ensuring customer satisfaction and enabling operational delivery, quality, and efficiency.
Requirements
- 3+ years of experience in clinical research or similar industry
- 1+ year of leadership experience or 3 years of Labcorp client facing experience
- Strong planning, organizational, and problem-solving ability
- Proven record of driving continuous improvement
- Demonstrated experience in team building, influencing, and conflict resolution
- Proven track record of successful project completion
- Strong change management skills
Responsibilities
- Ensure appropriate resource allocation to successfully implement and execute project plans.
- Manage workload balance within assigned teams and participate in resource management across global teams.
- Ensure consistent implementation, use, and review of SOPs.
- Coordinate and monitor progress to ensure the achievement of team goals.
- Implement, monitor, and report performance metrics and take corrective action when appropriate.
- Ensure systems are updated to accurately reflect workload, timelines, etc.
- Manage and ensure the resolution of customer complaints, issues, and concerns related to the team’s responsibilities.
Other
- Supervise the day-to-day operations of the assigned customer or functional team members
- Grow and develop your team
- Instill and manage a culture of continuous improvement, quality, and productivity
- Ensure the team and department deliver on customer commitments in accordance with World Class Project Management and Service Excellence
- Effectively collaborate with others and work across boundaries as necessary
