Cincom Systems is seeking to ensure customer compliance with their contractual obligations regarding software licensing
Requirements
- Technical Proficiency: Strong technical expertise in Either: programming, able to analyze and review codebase, system configurations and other technical aspects of software products; Or: systems infrastructure technologies including VMWare, AWS, Device management systems, an ability to administer, configure, analyze system infrastructure tools
- Experience in Software Licensing Audits: Previous experience in software license auditing or compliance within a technical environment
- Understanding of Licensing Models: Knowledge of various software licensing models (e.g., perpetual, subscription-based, concurrent usage) and how they apply to different customer cases
- Problem-Solving and Research Skills: Ability to investigate complex technical issues, conduct investigations, even when information may not be easy to access or readily provided, and synthesize findings into actionable conclusions
- DevOps experience is likely to be a good previous role for these skills
- Some knowledge in the other area is required
- Knowledge of various software licensing models (e.g., perpetual, subscription-based, concurrent usage)
Responsibilities
- Perform audits on customer systems, reviewing technical infrastructure, application architectures and how they relate to product usage and licensing compliance
- Analyze data, logs and system configurations to detect discrepancies between licensed usage and actual deployment
- Understand application architectures, practical delivery of those applications into environments such as VMWare, AWS, Citrix, as well as more traditional client-server systems with a working knowledge of those environments to allow effective auditing of those applications within those environments
- Understand licensing models, ensuring that customers are compliant with software agreements and policies
- Investigate and research how customers are using products and the impact on their licensing of the products
- Collaborate with Sales, Legal, Finance, Engineering and IT to ensure consistency and accuracy in customer licensing, using the appropriate resources when needed
- Provide clear, actionable reports outlining audit findings, recommendations, and any necessary corrective licensing actions
Other
- Degree in Computer Science, Information Technology or related field
- Excellent Communication: Ability to clearly communicate with those being audited to obtain the access and information required, and then to present audit findings and communicate technical issues effectively to both technical and non-technical stakeholders
- Attention to Detail: Meticulous approach to reviewing systems and data to ensure accuracy and compliance with licensing agreements
- Ability to critically analyze data and understand technical infrastructure, application architectures, design, and day-to-day usage
- High level of analytical thinking, problem-solving, and the ability to uncover incongruences in complex systems
