The Technical Business Analyst – EssilorLuxottica North America supports product delivery initiatives within the Helix division by bridging the gap between business needs and technical solutions.
Requirements
- 3+ years of experience in product delivery, business analysis, or project execution within Agile and/or hybrid environments
- Strong understanding of Agile practices and the software development lifecycle
- Proven ability to write clear, actionable user stories and acceptance criteria
- Experience with Jira, Confluence, or other Agile project management tools
- Experience working in a hybrid delivery model that integrates Agile and Waterfall methodologies
- Familiarity with regulatory, security, or compliance-related documentation and traceability
- Strong understanding of software development and testing life cycles
Responsibilities
- Elicit, document, and refine business and functional requirements through stakeholder interviews, workshops, and analysis of current-state processes
- Collaborate with Product Owners and stakeholders to groom the backlog, write user stories, define acceptance criteria, and ensure clear prioritization of work
- Translate business needs into actionable technical requirements, clarify scope and edge cases, and ensure shared understanding across engineering, QA, and business teams
- Ensure that all requirements, decisions, and changes are clearly documented and traceable throughout the delivery lifecycle to support compliance, testing, and audit readiness
- Monitor team velocity and delivery progress; proactively support issue resolution and escalate risks or blockers that may impact sprint goals or release timelines
- Collaborate with QA teams to ensure test coverage aligns with documented requirements and support UAT coordination with business stakeholders
- Prepare release documentation, validate business sign-offs, and ensure operational teams are informed and ready prior to go-live
Other
- Bachelor’s degree in Computer Science, Information Systems, Business, or related discipline
- Excellent communication, collaboration, and organizational skills
- Experience supporting enterprise-level integration or product launch initiatives
- Certification in Agile, Scrum (e.g., CSM, SAFe), or Business Analysis (e.g., CBAP)
- Foster collaboration across cross-functional teams including engineering, QA, security, infrastructure, and legal to ensure successful end-to-end delivery
