Public Storage is seeking to deliver enterprise AI initiatives and is looking for a Technical Business Analyst to support the delivery of these initiatives by bridging business and technical functions
Requirements
- Hands-on experience with AI platforms, tooling, configuration, automation
- Familiarity with Atlassian Jira and Confluence for backlog management and documentation
- Exposure to AI, machine learning, automation platforms, or data-driven applications
- Familiarity with workflow automation tools (n8n, Zapier, Make) and API-driven integrations
- Basic understanding of AI concepts such as LLMs, RAG, STT/TTS, or image AI
- Prior experience in self-storage, real estate, or retail technology environments
- Strong skills in requirements gathering, process mapping, and documentation
Responsibilities
- Collaborate with stakeholders to capture and translate business goals into clear, detailed functional and technical requirements for AI-related projects
- Maintain thorough, version-controlled specifications, workflows, and integration diagrams in Confluence
- Support, configure, and maintain AI tools (OpenWebUI, model APIs, vector databases, embedding services)
- Assist with model upgrades, retraining workflows, evaluation frameworks, and documentation of version changes
- Monitor AI program tickets, investigate reported issues, and coordinate resolution with technical teams
- Identify ways to improve AI delivery workflows and stakeholder engagement
- Act as a liaison between business units, engineers, and product owners to ensure alignment and on-time delivery
Other
- 10 years in a Business Analyst, Technical Analyst, or similar role within a technology environment
- Ability to work in a fast-paced environment, including prioritizing and managing multiple tasks/projects
- Excellent planning and follow-up skills. Ability to meet aggressive deadlines
- Self-motivated, ability to work independently and within a team
- Excellent communication skills for technical and non-technical audiences
