TraceLink's software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making, reducing disruption to the supply of medicines to patients.
Requirements
- Able to read, parse and manipulate various technical formats such as XML, EDI and CSV.
- A working knowledge of XML and B2B technologies such as AS2 and SFTP.
- A working knowledge of Web Services (WSDL, SOAP, etc.).
- Able to use debugging software.
- Able to work on and identify multiple solutions to various use cases and problems that may arise.
- Working knowledge of UNIX and/or Kibana.
- Working knowledge of JavaScript.
Responsibilities
- Configure customer environments using TraceLink best practices and Work Instructions.
- Design and document business processes to identify appropriate TraceLink configurations, integration points and event triggers.
- Translate customer user stories into requirements to create and modify solutions using our low code / no code application.
- Write technical design documents where required.
- Provide subject matter expertise on TraceLink’s data interfaces.
- Review, create, edit and test customer interfaces in various formats (CSV, XML, IDOC, EDI etc.).
- Support user testing activities such as troubleshooting, reading error messages and ensuring the expected results are delivered.
Other
- Fluent in written and spoken English. Additional language skills may be required depending on geographic assignment.
- 3 - 4+ years of experience in customer-facing roles, preferably within technology organizations.
- Able to travel domestically and internationally as needed (up to 50% travel requirement).
- Knowledge of supply chain business processes including distribution, logistics, warehousing and serialization.
- Life Sciences experience.
