Siemens Healthineers needs to create impactful learning experiences for their global service and customer audience to empower service engineers, application specialists, business partners, and customers to use and maintain their technologies safely and effectively.
Requirements
- Proficiency with eLearning authoring tools (e.g. Articulate Rise and others) and LMS platforms.
- Comfort with visual, multimedia and typical development tools.
- Experience with knowledge management systems and content management systems, content reuse, or structured authoring (e.g., DITA, XML, Confluence, SharePoint, SCORM, etc.).
Responsibilities
- Designs and develops modern, digital and blended learning assets using up-to-date instructional design methods.
- Transform technical knowledge into engaging, accessible content to enable consumers for self-sufficient learning and troubleshooting.
- Obtain the necessary information to develop content through research, interviews with subject matter experts, hands-on exercises, etc.
- Follow established style guides and templates to ensure that content can be easily consumed by international audiences.
- Organize content for scalability and seamless reuse across digital platforms.
- Leverage analytics to optimize relevance and learner engagement.
- Apply digital-first strategies for continuous content improvement.
Other
- 5+ years of experience in instructional design (preferably in a regulated or MedTech environment).
- Proven ability to translate complex technical information into clear, engaging knowledge-based materials.
- Strong communication and facilitation skills to enable adoption and engagement (workshops, showcases).
- Solid project management skills, balancing multiple global initiatives with attention to quality and compliance.
- Experience working with service and field engineers in the medical technology or life sciences industry.
- A passion for learning and knowledge-sharing in complex technical environments.
- The ability to translate technical depth into meaningful learning journeys.
