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Veeva Systems is looking to solve the problem of customers needing to build technical expertise on Veeva software products by designing and delivering innovative learning experiences.

Requirements

• 5+ years of experience designing technical curriculum or enablement programs for software/SaaS users
• Experience working in one or more applicable technology areas: relational databases, business intelligence tools, systems administration, data migration, SaaS systems implementation, software development
• Hands-on experience creating practical exercises, labs, or simulations for technical users
• Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems)

Responsibilities

• Design, develop, and maintain technical training curriculum for SaaS product users, including developers, system administrators, and other technical learner personas
• Partner with product, engineering, and customer success teams to understand product functionality and translate it into effective learning experiences
• Develop hands-on exercises, labs, and simulations to reinforce learning
• Create scalable learning solutions: eLearning modules, instructor-led sessions, and blended learning experiences
• Evaluate and iterate on training effectiveness using feedback, metrics, and learner assessments
• Ensure technical accuracy and alignment with Veeva’s product vision

Other

• This role requires individuals having worked at software companies on customer facing training.
• Excellent written and verbal communication skills for technical audiences
• Flexible PTO and company paid holidays
• Medical, dental, vision, and basic life insurance
• Retirement programs