Veeva Systems is looking to solve the problem of customers needing to build technical expertise on Veeva software products by designing and delivering innovative learning experiences.
Requirements
- 5+ years of experience designing technical curriculum or enablement programs for software/SaaS users
- Experience working in one or more applicable technology areas: relational databases, business intelligence tools, systems administration, data migration, SaaS systems implementation, software development
- Hands-on experience creating practical exercises, labs, or simulations for technical users
- Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems)
Responsibilities
- Design, develop, and maintain technical training curriculum for SaaS product users, including developers, system administrators, and other technical learner personas
- Partner with product, engineering, and customer success teams to understand product functionality and translate it into effective learning experiences
- Develop hands-on exercises, labs, and simulations to reinforce learning
- Create scalable learning solutions: eLearning modules, instructor-led sessions, and blended learning experiences
- Evaluate and iterate on training effectiveness using feedback, metrics, and learner assessments
- Ensure technical accuracy and alignment with Veeva’s product vision
Other
- This role requires individuals having worked at software companies on customer facing training.
- Excellent written and verbal communication skills for technical audiences
- Flexible PTO and company paid holidays
- Medical, dental, vision, and basic life insurance
- Retirement programs
