SpotOn is looking for an experienced Technical Product Manager to lead the product strategy for both new and existing hardware, ensuring they remain competitive and meet the evolving needs of independent restaurants.
Requirements
- 4+ years of relevant product management experience with restaurant hardware or consumer hardware
- Strong understanding of the hardware lifecycle from prototype to general availability.
- Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together.
- A metrics-driven work style that leverages data to make informed decisions.
- An ability to manage multiple projects in an iterative process.
- Ability to put yourself in the customer's shoes to understand their needs and how they interact with our products.
Responsibilities
- Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
- Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
- Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
- Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
- Partner with engineering to test new devices and leverage telemetry and data to inform decisions.
- Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
- Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.
Other
- Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners.
- Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information.
- Ability to influence C-level and help drive well informed decisions.
- Past restaurant experience, especially working in a restaurant, is a serious plus
