Bixal is seeking a Technical Product Lead to guide the strategy, planning, design, development, and delivery of digital products that support the Office of Head Start (OHS). This role will steward the full product lifecycle, ensuring products deliver measurable value and align with federal requirements, human-centered design principles, and OHS Working Principles. A key responsibility includes leading products through the Authority to Operate (ATO) process and ensuring ongoing compliance, security, accessibility, and product performance.
Requirements
- Certification and hands-on experience with Agile methodologies (e.g., CSPO, CSM, SAFe).
- Demonstrated experience as a Product Manager, Product Owner, Scrum Master, Agile Coach, or in a comparable role driving iterative product delivery.
- Proven ability to communicate complex technical needs to non-technical stakeholders.
- Experience managing digital products through full lifecycle, including roadmap planning, release management, and continuous improvement.
- Familiarity with federal IT compliance, accessibility, and security standards (e.g., ATO processes).
- Experience supporting mobile app development, publishing, or store compliance workflows.
- Understanding of the U.S. Web Design System (USWDS) and federal accessibility standards (Section 508/WCAG).
Responsibilities
- Lead a tech team in the strategy, planning, design, development, and delivery of digital products.
- Own the development of product roadmaps, strategies, and measurable outcomes across HSICC digital platforms.
- Accountable for the technical design and development approach for products, ensuring scalability, stability, accessibility, and alignment with federal requirements.
- Navigate and manage the ACF Authority to Operate (ATO) process, including documentation and security governance.
- Coordinate the deployment and maintenance of HeadStart.gov, mobile apps, and related digital tools on ACF-provided infrastructure.
- Ensure all products follow the U.S. Web Design System (USWDS), HHS policies, and industry best practices.
- Provide ongoing technical support, updates, and maintenance for OHS digital platforms, including MyPeers and mobile applications.
Other
- Must be able to obtain and maintain a Public Trust security clearance
- Bilingual proficiency in English and Spanish.
- Excellent communication and collaboration skills, with experience working in cross-functional teams.
- Knowledge of human-centered design methodologies and user research practices.
- This is a full-time position contingent on contract award by our client, with a defined performance period of one year with four one-year option periods.
