Xylem is looking to establish and evolve best practices for tool development, documentation, training, and operation of their water technology solutions to address critical water challenges globally.
Requirements
- Minimum 5 years experience in a project delivery role, with a focus on technical planning and technical delivery of Spectrum XLI and Cathodic Protection projects
- Must be a high-level user of the asset management software or demonstrate an ability to develop this skill
- Demonstrated extensive knowledge of a product or products in a project delivery function
- Ability to produce quality documentation and Standard Operating Procedures describing the safe operation and application of the products
- Ability to identify process deficiencies and implement improvement
Responsibilities
- Create documentation and training for equipment assembly, testing, maintenance, and repairs, with input from Project Delivery
- Develop and maintain online, shop, classroom, and field training materials and ensure all training documentation is current.
- Manage the repair, maintenance, and troubleshooting of all operational assets in the product line
- Track issues from a broad perspective with the goal of quickly identifying required product developments or process changes
- Provide technical review of potential projects and proposals providing a recommendation on the feasibility of the project.
- Contribute to and help develop and deliver training for business development staff
- Plan and lead training events in the shop, classroom, and field, for internal and external users of the product
Other
- 4-year degree in a technical field or expository writing (preferred)
- Demonstrated ability to train and mentor staff
- Demonstrated strong written and verbal communication skills, including external client communication
- Balance innovation and flexibility with consistency and standards—know when to follow the standard procedure and when to safely divert from process to serve a customer need
- Must be able to lift up to 50 lbs, climb ladders, and work in confined space
