Babylist's e-commerce business is growing rapidly, and with that growth comes complexity. The fulfillment and operations product team develops the technology that powers our eCommerce experience, meeting the needs of new parents as well as our internal business teams. As a Technical Product Manager, you will be responsible for crafting solutions that will help scale Babylist into a billion dollar enterprise, while also having a meaningful impact on families embarking on a new life journey.
Requirements
- You understand systems integration, data flow, APIs, and automation—and can engage effectively with engineering partners
- Experience with HighJump (Körber), Manhattan Associates, Blue Yonder, or other custom-built WMS systems strongly preferred
Responsibilities
- Partner closely with operational teams to build deep trust, understand their needs, and deliver technical solutions that improve and automate their workflows
- You will be the expert in our WMS software (Highjump) and operational processes
- Drive the product lifecycle end to end: discovery, definition, validation, development, launch, and iteration
- Work closely with engineering to scope and deliver new initiatives that scale our operations
- Influence prioritization by aligning stakeholders across Operations, Merchandicing, Planning, Finance, Accounting, and Customer Support
- Define success metrics, leverage data to monitor progress, and communicate impact across the organization
- Continuously improve workflows and processes to enhance efficiency and deliver a best-in-class fulfillment experience
Other
- The Technical Product Manager is expected to work on-site at our Fulfillment Center in Commercial Point, OH at least 50% of the time.
- You are an experienced Product Manager with at least 5 years working in agile development environments
- You have 3+ years of experience in operations, supply chain, e-commerce, or manufacturing.
- You are comfortable working cross-functionally, managing the needs of technical and non-technical stakeholders
- You are highly analytical, using data to define priorities and measure impact
- You have strong written and verbal communication skills, translating complex ideas for diverse audiences
- You thrive in ambiguity and can transform loosely defined challenges into clear, actionable plans
