NBCUniversal is looking to improve the management of live event operations across its streaming platforms by developing and optimizing internal tools, including metadata systems and live event management platforms.
Requirements
- Strong understanding of metadata systems, Airtable, and workflow automation.
- Experience working with engineering teams in Agile environments.
- Familiarity with live event operations, video streaming infrastructure, and digital distribution workflows.
- Experience with Airtable scripting, APIs, and integrations.
- Strong analytical skills and experience with data-driven decision-making.
- Experience managing internal tools or platforms in a media or streaming environment.
- 5+ years of experience in digital operations, product management, or technical program management.
Responsibilities
- Own the product lifecycle for metadata and live event management tools, including live event management and custom-built platforms.
- Collaborate with stakeholders across operations, engineering, and governance to define product requirements and prioritize enhancements.
- Drive roadmap planning, sprint execution, and release management for internal tooling.
- Ensure tools meet operational SLAs and support 24/7 live event workflows with minimal disruption.
- Conduct regular performance analysis and user feedback sessions to identify areas for improvement.
- Partner with engineering to implement automation and integrations that enhance operational efficiency.
- Maintain documentation, training materials, and support resources for tool users.
Other
- BA/BS in Computer Science, Engineering, or related field.
- Excellent communication and stakeholder management abilities.
- 5+ years of experience in digital operations, product management, or technical program management.
- 3+ years managing internal tools or platforms in a media or streaming environment.
- Passion for improving operational tools and employee experience.
