Optum is looking to improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need, and the Tech Product Operations Manager will play a key role in supporting capabilities under a product area to achieve this.
Requirements
- 2+ years of experience in product management or technology delivery roles
- 2+ years of experience working in an agile or scaled agile development environment
- 2+ years of experience in analyzing customer needs, customer engagement, and product performance
- 1+ years of experience executing work across matrixed product teams
- 1+ years of experience with AI-related product management
- Experience with application development and software integration
- Experience leveraging AI tools in the software development (or product) lifecycle to improve quality and efficiency
Responsibilities
- Supports capabilities under a product area
- Understands the "what & why" of user stories, their relationship to features, and how each may impact the user
- Understands and effectively partners with users, business, technology, and product teams to delight consumers
- Partners with product managers/owners to prioritize work to meet obligations and opportunities
- Understands overall product strategy and roadmap
- Decomposes capabilities into manageable features/stories; partners with engineering teams on the creation of requirements and user stories; collaborates with Business Partners to gather any information required for user story creation
- Can articulate to partners an understanding of core technology enabling business functions
Other
- High School Diploma/GED (or higher)
- Ability to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top-Secret security clearance
- United States citizenship is required for this position
- Undergraduate degree or equivalent experience
- Certified Scrum Product Owner
