Docusign is looking to solve business-critical problems by accelerating the process of doing business and simplifying people's lives through intelligent agreement management, and this role will contribute to achieving business metrics such as revenue, customer satisfaction, and operational efficiency.
Requirements
- Experience using project and issue tracking software such as Jira
- Experience working cross-functionally with Product Management, Design, Research, Engineering, IT, Operations, Legal, Security, Marketing, Sales, and Customer Support
- Ability to lead without authority in order to drive cross-functional teams towards completion of their deliverables
- Written and verbal communication skills that reflect clear thinking and clear messaging across different cohorts of audience
- A self-starter with the ability to quickly respond to problems independently and proactively address conflicting stakeholder requirements to achieve creative compromise
- Experience in working with all hierarchy levels
- 2+ years of experience
Responsibilities
- Coordinate planning cycles, connecting different points of view to help leadership and product teams plan with the best possible business context including timeline development, supporting teams to complete associated deliverables, and working collaboratively to prepare presentations
- Lead successful meetings for the Executive team and broader organization including formulating agendas, guiding and facilitating the discussion, bringing together notes and action items, and following up
- Lead projects and experiments impacting engineering, design, product management, and other XF teams which may span beyond the scope of the group, requiring cross-company collaboration
- Frame problems strategically so that teams better understand the problems at hand and the trade-offs
- Establish an operations optimization roadmap and ensure progress is being made that spans across our own org and partner functions (design, core product, etc)
- Build presentations related to roadmap, operations, OKRs, and other related organizational information, closely working with the leadership team on the content and putting it together in a cohesive story
- Track and communicate OKRs, including strategic and team-level priorities, goals and metrics
Other
- 2+ years of experience
- Bachelor's degree or equivalent experience
- Ability to work in a Hybrid environment with a minimum of 2 days per week in-office
- Must be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship
- Travel may be required
