Aya Healthcare is seeking a Technical Program Manager to drive large-scale technology programs, specifically focusing on AI and data platform initiatives, to help healthcare organizations manage contingent labor needs through tech-enabled services and proprietary software.
Requirements
- 10+ years of technical program or project management experience, preferably in data and AI platform environments.
- Proven experience working with large-scale distributed systems, cloud data platforms, or machine learning infrastructure.
- Strong understanding of data lifecycle, including ingestion, processing, storage, governance, and AI/ML model deployment.
- Deep experience writing and managing detailed business system and technical requirements.
- Proficiency in Jira, Confluence, and other project management and collaboration tools.
- Strong risk management, decision-making, and prioritization skills in fast-paced, ambiguous environments.
- Leading programs focused on software/platform architecture, cloud platforms, ML and LLM, and data technology, bonus points for experience with Databricks.
Responsibilities
- Lead and drive the execution of complex AI and data platform programs from concept through delivery, ensuring alignment with business objectives, timelines, and budgets.
- Proactively identify, track, and mitigate program risks and issues. Implement contingency plans to address potential blockers and escalations.
- Translate high-level business and user requirements into detailed technical requirements. Work closely with technical teams to ensure feasibility, scalability, and alignment with architectural standards.
- Use Jira and other project management tools to manage backlogs, sprints, and releases. Facilitate agile ceremonies, ensure velocity tracking, and drive continuous improvement across teams.
- Collaborate with data engineers and ML/AI teams to deliver scalable data pipelines, data governance solutions, and AI infrastructure that supports product and operational needs.
Other
- Engage with cross-functional teams including Data Science, Engineering, Product, Compliance, and Executive Leadership. Facilitate clear communication and alignment across stakeholders at all levels.
- Collaborate with business and technical stakeholders to ensure technical solutions are usable, impactful, meet requirements, and deliver measurable value. Customer focused mindset to serve your internal stakeholders and collaborate with key departments and team members.
- Excellent stakeholder management and communication skills, including experience working with executive leadership and technical teams.
- Customer-first mindset with the ability to balance technical trade-offs and business goals.
- Experience working in regulated industries (e.g., healthcare, finance) with strict data privacy and compliance requirements.
