Netflix is seeking a Technical Program Manager to guide the Globalization organization in evolving localization and globalization solutions to meet the demands of a rapidly changing media and technology landscape.
Requirements
- Deep knowledge of localization, internationalization and globalization tools, workflows, and technology, including automation, experimentation, and data analysis
- Demonstrated ability in designing, implementing, and scaling enterprise and system-level solutions
- Experience leading the adoption of AI, machine learning, LLM, and automation technologies within complex operational environments
- Strong understanding of creative development processes and how technology and tooling can unlock new capabilities
- Proficiency in utilizing data sets to identify opportunities and drive performance, quality, and process improvements
- Ability to think globally and act locally, with a keen awareness of how cultural and regional nuances manifest in localization processes and outcomes
- Commitment to embodying Netflix values
Responsibilities
- Independently lead high-complexity, cross-functional programs from conception through delivery, balancing investments across multiple program areas, and driving measurable business impact
- Implement end-to-end, scalable systems and workflows that support the evolving needs of our product, content, marketing, and gaming localization teams at global scale
- Serve as an expert resource, bridging creative requirements with technical solutions. Consult on localization tooling, workflow automation, API integrations, and experimentation with emerging technologies
- Continuously review, optimize, and implement business workflows and operational strategies. Develop and track KPIs to measure program success and drive ongoing improvements
- Develop and implement long-term localization strategies to optimize language operations, quality and coverage, in alignment with business goals
- Identifying and collaborating with partners to develop the adoption and integration of AI and machine learning technologies across localization pipelines, including automation, machine translation, and quality assurance
- Act as a conduit between Netflix product, engineering, creative, and delivery partners, making informed decisions and driving adoption of new technologies and operational models
Other
- 7+ years in technical program management, product management, consulting, or large-scale multidisciplinary business program management experience, preferably in media, entertainment, or technology industries
- Outstanding presentation, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including executive leadership
- Ability to work in a unique culture and environment
- Commitment to diversity, equity, and inclusion
- Willingness to learn and adapt to new technologies and processes
