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Technical QA Tester Business Analyst Intermediate

Cone Health

Salary not specified
Sep 1, 2025
Greensboro, NC, US
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The company is looking for a Technical QA Tester Business Analyst Intermediate to manage business requirements and document technically specific outcomes for IT teams, ensuring software and application quality through testing for specific business needs.

Requirements

  • Documenting technically specific outcomes to be produced by the IT team.
  • Assists in the development of intake documents, test plans, testing scenarios, test scripts or testing procedures.
  • Accurately documents business needs and application defects using approved standards, processes, and tools for moderate and complex projects.
  • Collects customer feedback and collaborates with colleagues, customers and vendors to improve customer usability on existing and future IT and Analytics solutions.
  • Educates ITS staff and team members on the Test Management process to ensure that best practice methods and standardized procedures are used and followed.
  • For Data and Analytic roles, must satisfactorily complete required Epic Clarity Data Model Certification.

Responsibilities

  • Gathers, analyzes and defines key metrics for business solutions.
  • Provides moderate to complex analysis of current IT and Analytic systems and data structures for optimal usage.
  • Ensures software and application quality through testing for specific business needs including enhancements, maintenance, and defect fixes.
  • Identifies and defines business needs and requirement gathering.
  • Designs test scripts and plans.
  • Oversees test execution and test status reports.
  • May act as a sign off or final approver for testing validation.

Other

  • Develops and prioritizes tasks to meet project scope, and team deadlines.
  • Meets with stakeholders to take inputs.
  • Performs Intake hand offs and status updates; appropriately escalates to manager, to communicate impact to scope, delivery, quality, timeliness and/or effectiveness of a project.
  • Seeks advice from senior team members when needed.
  • Develops end-user training materials, including hand-outs, pamphlets, training manuals, videos, exercises, and classroom visuals.
  • Provides instructor-led, virtual classroom, and on-demand customer training sessions.