Fluxx is looking to hire a Technical Implementation Specialist to help customers onboard onto their grantmaking platform, streamline the grantmaking process, and automate grantmaking for organizations worldwide.
Requirements
- configuring software solutions
- eliciting customer requirements/user stories
- business process analysis
- Be comfortable presenting technical information and leading customer meetings with professionalism and integrity
- Very strong analytical skills and the expertise to translate user scenarios (or business requirements) into technical solutions
- Experience and/or understanding of data migration processes and principles
- Familiarity with scripting skills, including CSS/HTML/Liquid/Ruby
Responsibilities
- translating the customer’s business needs into Fluxx solutions leveraging platform functionality
- configuring the system based on the customer’s needs
- executing data migrations (if scoped and in partnership with Data Specialist)
- Manage the implementation of Fluxx software for multiple customers concurrently, delivering within the project scope and timeline deadlines
- Collect and confirm product configuration requirements using blueprints, templates, prototyping, business analysis, and process analysis to deliver grant management solution configuration to meet those requirements
- When appropriate, leverage knowledge of programming languages to meet customer’s requirements and enhance their experience of the platform
- Oversee the data migration within the project to both effectively communicate the process and model as well as complete the technical elements: data readiness, execution, iteration.
Other
- 3-5 years of professional experience, which includes a combination of customer-facing, project-based, and technical implementation work.
- This is a full-time exempt and remote position. Candidates must be located in the United States.
- Ability to navigate and balance competing priorities across multiple projects
- Utilize stellar project management skills and techniques to ensure scope and timelines are adhered to and the customer has a satisfactory experience during their implementation and beyond
- Be a great communicator, meaning you understand the significance and appropriate use of tone and mediums based on circumstance and audience.
