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Technical Support Engineer - Intern

Veryable

Salary not specified
Oct 7, 2025
Dallas, TX, US
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Veryable is looking for passionate, driven software engineers to help advance and improve their work in the manufacturing industry, solving big problems and providing a new way for people to find work, develop skills, and better their lives.

Requirements

  • Experience in product debugging and problem replication
  • Comfortable with debugging.
  • Multi-tasking technical support abilities.
  • Proficiency with relational databases, including writing SQL queries
  • Familiarity with version control (Git & GitHub) for collaboration and code contribution
  • Experience with API management tools (making and testing API calls)
  • Basic coding experience

Responsibilities

  • Leverage internal and external tools, as well as your technical knowledge, to debug problems, identify & reproduce bugs, and provide solutions to stakeholders.
  • Triage and escalate issues to other team members as necessary to ensure that we take care of every issue.
  • Work tirelessly to find ways to improve Veryable and minimize friction for all of our apps.
  • Hands-on experience troubleshooting real issues by analyzing, reproducing, and resolving problems in a fast-paced environment.
  • Exposure to REST APIs and contributing small bug fixes and improvements with engineering.
  • Practical use of monitoring/observability tools (e.g., LogRocket, New Relic) and incident feedback loops.
  • Ownership in Engineering Support by acting as the go-to for triage, incident response, RCA documentation, and follow-through on fixes that reduce repeat issues.

Other

  • The ideal candidate thrives in a fast-paced environment, has great communication and interpersonal skills, curiosity, and a passion for problem solving.
  • This position is a full-time role based in Dallas, Texas.
  • We believe strongly in hands-on collaboration, and for the growth stage of our business we rely on in-office, in-person dynamics to ensure we can move at a high pace with efficiency.
  • Excellent interpersonal and communication skills.
  • Able to translate technical concepts to non-technical stakeholders.