The company is looking for a Technical Support Manager intern to manage and provide exceptional technical support to customers, ensuring high levels of satisfaction and effective problem resolution.
Requirements
- Proficiency in Troubleshooting technical issues
- Knowledge or experience in technical tools and software is a plus
Responsibilities
- managing and providing exceptional technical support to customers
- ensuring high levels of satisfaction and effective problem resolution
- handle troubleshooting technical issues
- providing guidance to customers
- ensuring an excellent customer service experience
Other
- Strong skills in Customer Satisfaction and Customer Service
- Experience in Customer Support and Technical Support
- Excellent communication and interpersonal skills
- Ability to work independently in a remote environment
- Any relevant education or prior training in technical support or customer service is beneficial
