Westfield is looking to solve the problem of providing technical support for tier 1 and tier 2 incident resolution, change requests, and how-to requests reported to the IT Employee Helpdesk.
Requirements
- Data Analysis and Reporting
- Information Systems
- Continuous Learning
- Data Entry
- Time Management
- Business Analysis
- Problem Solving
Responsibilities
- Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit.
- Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects.
- Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions.
- Develops business skills in communication and shadowing other professionals.
- Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors.
- Attends business unit meetings as assigned and creates and delivers presentations.
- Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship.
Other
- High School Diploma or General Education Diploma (GED) and/or commensurate experience.
- Either actively enrolled in an academic institution in pursuit of a degree in a relevant course of study or is a recent college graduate, typically having attained a degree within the past 12 months.
- Valid driver's license and a driving record that conforms to company standards.
- Collaborates
- Customer focus
