Cisco IT is looking to innovate and redefine its practices by accelerating the adoption of modern engineering, improving product development speed, and championing emerging architectures and software development excellence.
Requirements
- Familiarity with version control systems like Git.
- Strong understanding of CI/CD principles and tools (e.g., Jenkins, GitLab CI, CircleCI).
- Familiarity with cloud platforms (OpenShift, AWS, Azure, Google Cloud) or virtualization technologies (Docker, Podman, VMware).
- Basic knowledge of case management and problem management using ServiceNow.
- Exposure to monitoring tools (e.g., ThousandEyes, Prometheus, Grafana, Nagios).
- Knowledge management for application support.
- Exposure to Agile methodologies and collaboration tools like JIRA or Confluence.
Responsibilities
- Assist in monitoring, troubleshooting, and resolving issues across development, staging, and production environments.
- Support the deployment pipeline to ensure seamless automation and application deployments.
- Collaborate with the DevOps team to uphold high availability, stability, and performance of applications and services.
- Monitor production systems for issues or outages and respond promptly to alerts.
- Troubleshoot, isolate, and resolve incidents.
- Assist in implementing, monitoring, and maintaining continuous integration and continuous deployment (CI/CD) pipelines.
- Work on automation requirements for tools such as Jenkins, GitHub, SonarQube, Artifactory, etc.
Other
- A technical undergraduate degree with 2 years of relevant practical experience in DevOps, IT support, or a related technical field or a recent graduate/ in final year of a technical Master’s degree.
- Proactive problem-solver who thrives on collaboration, bringing strong teamwork and communication skills to every project.
- Adaptable and comfortable in diverse, fast-paced environments, you are always eager to learn and contribute meaningfully to ongoing initiatives.
- Commitment to excellence and innovation in software development.
- Provide guidance to junior engineers as needed.
