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Motorola Solutions is looking for an individual to conduct hands-on learning classroom instruction for mobile video technologies, focusing on enhancing the customer education experience for varying student levels within the Public Safety environment.

Requirements

• 3+ years of technical training experience with a desired focus in public safety communication systems, solutions, and applications
• 4+ years of prior Information Technology (IT) and/or training experience
• 1+ years of law enforcement/public safety experience
• 1+ years of body camera and/or in-car camera (Mobile Video) experience
• 1+ years of technical training/public safety/government/military experience
• Understand and explain the concept and facets of End to End solutions to students in varying job functions

Responsibilities

• Primarily responsible for the delivery of classroom technical training on Mobile Video technologies to external customers and occasionally internal employees
• Responsible for the delivery of virtual instructor-led technical training on mobile video technologies to external customers and occasionally internal employees
• Teach and instruct agency customers/end users and staff on the use and operating methods of complex software products and services
• Present training using a variety of classroom training methods, including lecture, PowerPoint, flip charts, on-line projection, etc.
• Compile comprehensive training and technical documents, and course material for new and existing products or services
• Measure knowledge transfer and training effectiveness
• Ensure timely updates to the course curricula to reflect changes in product design and market demands

Other

• Travel to other Motorola Solutions facilities or customer locations based on business need with an estimate of up to 75% travel. Typically Monday-Friday, 3 weeks out of the month.
• Monitor customer satisfaction through surveys and customer/rep feedback
• Regularly interact and build strong relationships with Public Safety/First Responder customers and internal product/solution teams to further enhance current and future training strategies
• Collaborate with cross functional groups to create effective end user and technical training programs and activities that support MSI and Worldwide Education services strategies
• Demonstrate training effectiveness through systematic program evaluation and continuous improvement strategy
• Travel requirements: up to 75%, with domestic and occasional international travel requirements to meet business needs
• Demonstrated ability to enable cross functional teams to meet or exceed business objectives and motivate co-workers, while fostering strong working relationships
• Exhibit strong communication skills, interpersonal skills, project management, and time management
• Proven experience driving significant improvements with a team and business
• Self-starter, ability to perform effectively during times of ambiguity, rapid change and growth
• Willing and able to travel (Up to 75%)
• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
• Must be able to obtain background clearance as required by government customer
• Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
• We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.