Red Hat is looking for Technical Writing interns to assist in the creation of feature documentation, user guides, and premium content that accompany their enterprise software solutions, aiming to improve website safety and security.
Requirements
- Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes
- Ability to effectively establish and maintain communication with subject matter experts and other project team members.
Responsibilities
- Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases.
- Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
- Effectively manage documentation projects and deliver customer-focused documentation
- Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
Other
- Excellent written and verbal communication skills in English
- Passion, curiosity, and desire to create new things and examine how things work internally
- Willingness to learn and proactivity work as a part of a wider team
- Network with other talented interns in an inclusive workplace where you can be yourself and thrive
