OKSI's software and data systems require maintenance, including basic configuration, routine updates, and data cleanup, to ensure accuracy and reliability for smooth and efficient project operations.
Requirements
- 2 years of experience in software support, IT helpdesk, data management, or a related technical role.
- Hands-on experience with basic system configuration, applying software updates, and maintaining data accuracy.
- Exposure to troubleshooting software or data-related issues in a project or operations environment.
- Basic understanding of software systems and data management
- Familiarity with applying updates and performing simple configurations
- Comfortable with Microsoft Office Suite (Word, Excel, Outlook)
Responsibilities
- Perform basic setup and configuration of software tools to meet project requirements.
- Apply standard software updates, patches, and version changes as directed.
- Identify and correct inaccurate or outdated records to maintain data integrity.
- Assist in preparing software and data systems for new or ongoing projects.
- Troubleshoot minor software or data-related issues and escalate complex problems when needed.
- Record updates, configurations, and changes in accordance with established procedures.
- Review data and system status to ensure accuracy and reliability before project milestones.
Other
- High school diploma or GED required; trade school or coursework in IT, computer science, or related field preferred.
- Detail-oriented with a focus on accuracy
- Strong organizational skills and ability to follow established processes
- Effective communication skills for documenting changes and collaborating with others
