Marsh McLennan Agency is looking for a technology coordinator to support their Employee Health & Benefits Technology Advisor in providing technology solutions to clients. This role involves managing and troubleshooting various systems, ensuring client requirements are met, and staying updated on industry trends.
Requirements
- Strong knowledge of and experience with alternative funding and plan designs.
- Current technical knowledge and understanding of Employee Benefit federal and state legislation.
- Knowledgeable of HRIS systems and benefits administration systems.
- Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel and PowerPoint) with the ability to operate standard office equipment is required.
- Ability to make independent decisions and use good judgment in addressing and servicing client and team needs.
- Skill in organizing resources and establishing priorities.
- Demonstrated ability to resolve problems and present results neatly, with clarity and precision in oral and written form.
Responsibilities
- Support the EB Technology Advisor with evaluating and vetting systems for best client fit such as, but not limited to: HRIS, Payroll, Online Benefit Administration
- Review and maintain platforms to ensure configurations comply with client requirements.
- Provide project oversight for benefit administration system implementations and ongoing updates.
- Provide project oversight to ensure EDI feeds are implemented and actively transmitting data to carriers and vendors.
- Work with carriers, service partners and internal teams when electronic data integration issues need resolution.
- Track service partner features and functionality for comparison and vendor usage quarterly to be used as a Division resource.
- Various system configuration, troubleshooting, and testing
Other
- Successful candidate will be a service oriented individual with high personal standards and a hands-on work style.
- This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.
- Bachelor degree strongly preferred.
- Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
- Maintain a valid Driver’s License & have reliable transportation.
