Marsh McLennan Agency is looking for a technology coordinator to support their Employee Health & Benefits Technology Advisor in providing technology solutions for clients, ensuring smooth operations of HRIS, payroll, and benefit administration systems, and resolving data integration issues.
Requirements
- Knowledgeable of HRIS systems and benefits administration systems.
- Current technical knowledge and understanding of Employee Benefit federal and state legislation.
- Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel and PowerPoint) with the ability to operate standard office equipment is required.
- Strong knowledge of and experience with alternative funding and plan designs.
- Strong familiarity with the Employee Health & Benefits marketplace to include unique business industry needs, educational and professional development associations, carriers, and other broker agencies.
- 3+ years of experience in health and welfare products / market and specifically in the field of technology.
- Ability to make independent decisions and use good judgment in addressing and servicing client and team needs.
Responsibilities
- Support the EB Technology Advisor with evaluating and vetting systems for best client fit such as, but not limited to: HRIS, Payroll, Online Benefit Administration
- Review and maintain platforms to ensure configurations comply with client requirements.
- Provide project oversight for benefit administration system implementations and ongoing updates.
- Provide project oversight to ensure EDI feeds are implemented and actively transmitting data to carriers and vendors.
- Work with carriers, service partners and internal teams when electronic data integration issues need resolution.
- Track service partner features and functionality for comparison and vendor usage quarterly to be used as a Division resource.
- Various system configuration, troubleshooting, and testing
Other
- Successful candidate will be a service oriented individual with high personal standards and a hands-on work style.
- This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.
- Bachelor degree strongly preferred.
- Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
- Maintain a valid Driver’s License & have reliable transportation.
