MTA Information Technology (IT) department needs to improve the management, monitoring, and tracking of its IT and operational technology (OT) assets, including hardware and software, by conducting audits, documenting procedures, and enhancing knowledge base resources.
Requirements
- Proficiency in Microsoft Office Suite is a must.
- Understanding different platforms of Database Management, lifecycle management.
Responsibilities
- Assist in conducting a comprehensive asset audit, including physical verification and updating inventory records.
- Document standard operating procedures (SOPs) and workflow processes for various departmental functions.
- Support the maintenance and enhancement of the department’s knowledge base and internal documentation platforms.
- Gather and analyze departmental data to support reporting and decision-making activities.
- Perform quality checks on existing documentation and recommend updates for clarity and accuracy.
- Assist in documenting current workflows and standard operating procedures (SOPs) for internal systems to support process clarity and training efforts.
- Conduct a physical and digital inventory audit of department assets, ensuring records are accurate, updated, and aligned with organizational tracking systems.
Other
- Matriculated in an undergraduate program in good standing with at least 2.5 GPA AND/OR matriculated in a graduate program in good standing with at least 2.8 GPA
- Major(s) Preferred: Engineering, Computer Science, or related field.
- The candidate should possess organizational, analytical and communication skills.
- The candidate should be able to work well under pressure and prioritize tasks effectively.
- The candidate should have a keen eye for detail and be able to work independently while being an active team player.
- All applicants must be authorized to work in the United States at the time of application.
- Students’ transcript must be submitted.
