The client is looking for a Technology Lead to manage and implement Siebel CRM solutions, addressing business needs in areas like Field Service, Customer Management, and Sales.
Requirements
- At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations
- translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements.
- Familiarity with Siebel functional modules
- Should have experience in providing solutions Integrate with On-Premise legacy systems
- Thorough understanding on the Software Life Cycle of Development including Deployment
- Best Practices understanding on Coding Standards, Deployment,
- Knowledge of Salesforce platform is a plus
Responsibilities
- implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations
- translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements.
- provide inputs for solutioning, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving Siebel CRM.
- providing solutions Integrate with On-Premise legacy systems
- Thorough understanding on the Software Life Cycle of Development including Deployment
- Best Practices understanding on Coding Standards, Deployment,
- Mastery with defining the testing scope , scenario creation, execution, driving QA issues to closure by working with internal and external teams
Other
- Bachelor’s/ Master’s degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
- Must have at least 4 years of IT experience
- Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects
- Encourages diversity of opinions and evaluates on individual merit without being biased
- Ability to work under pressure with constructive thinking and provide alternative/permanent solutions in production environments and able to get the buy-in from customers.
