Ensure quality data flow for billing, load research, data analytics, and data presentment for Georgia Power and Southern Company
Requirements
- Modern software engineering and data analysis techniques (SQL, Python, .NET,)
- knowledge of Customer Services billing processes, field services, communications technologies (especially RF systems), metering technologies, and IT systems
- experience with Oracle C2M, MV90XI, Sensus RNI, and other relevant technologies
- knowledge of cybersecurity vulnerabilities and compliance with T.O. cybersecurity guidelines
- experience with data analysis, data flow, and data presentment
- knowledge of IT systems, servers, routers, operating systems, and databases
Responsibilities
- overseeing the support of the Advanced Metering Infrastructure (AMI) and Meter Data Management Systems (MDM), Sensus RNI, Oracle C2M, and MV90XI
- managing relationships with internal partners – Metering Services, Customer Service, Marketing, Regulatory and the Technology Organization
- ensuring servers, routers, operating systems, and databases are monitored daily and reporting data in a timely manner
- overseeing the resolution of any systemic issues that prevent meter data from flowing through the AMI/MDM systems to destination systems
- developing processes to analyze the daily performance of all meters, ensuring the continuity and quality of data, and monitor the critical billing processes
- participate in storm response efforts for the AMI network, including outage management, phase detection analytics, and restoration prioritization
Other
- 7+ years of combined experience in Data Analysis, Communications Systems, Metering Services, Information Technology, and/or Distribution Operations
- experience communicating complex technical information to leadership across Georgia Power and Southern Company
- leading teams to troubleshoot and resolve complex technical issues
- experience in creating strong relationships with management teams across Marketing, Customer Service, Revenue Accounting, Regulatory, Power Delivery, and the Technology Organization
- Bachelor’s degree in engineering, computer science, or information systems is highly preferred
