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Testing Center of Excellence – Test Lead - Coe - Credit Card/Connected Commerce/Data & Analytics/Marketing/Strategy - Executive Director

Chase

Salary not specified
Aug 14, 2025
Columbus, OH, USA
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JPMorgan Chase is looking to strengthen its risk and control environment through compliance and control testing, and the newly formed Testing Center of Excellence (CoE) will play a crucial role in this effort. The Test Lead will be responsible for overseeing a global team to ensure adherence to laws, rules, and regulations, evaluate control design, and report on performance.

Requirements

  • Solid experience or equivalent expertise in risk management, audit, compliance, control management or a related field with a strong understanding of industry standards as well as solid knowledge and experience in product, end-to-end business processes and controls.
  • Sound proficiency in the Consumer & Community Banking industry.
  • Proven track record in managing compliance, risk, and controls at a senior level across multiple locations/regions.
  • Experience in leading geographically diverse teams with a range of levels.
  • Demonstrated ability to analyze complex issues, develop and implement risk mitigation strategies, and effectively communicate recommendations based on regulatory guidance and standards. As well as expertise in working with large sets of data and information to drive informed decisions.
  • Demonstrated knowledge of risk management frameworks, regulations, and industry best practices
  • Data analytical tools such as Tableau, Altryx or Python

Responsibilities

  • Lead the testing team effort in assessing and monitoring compliance and operational risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices.
  • Lead and develop the respective CoE team and deliver testing plan.
  • Partner with key stakeholders in Business units to perform control evaluations, monitoring and testing efforts across multiple business groups, technology domains, and operational functions to identify control gaps as well as opportunities for effectiveness and efficiency improvements.
  • Guide team in execution of risk-based control testing and substantive reviews.
  • Navigate the regulatory and compliance landscape when defining assessment approach and strategy; ensure compliance assessment requirements across a complex regulatory environment are addressed through testing results.
  • Participate in CoE improvements and transformation as the organization develops and matures during its early stages.
  • Drive a culture of innovation through automation of controls to enhance testing coverage as well as finalize and communicate Test Plan findings and use judgment to provide an overall opinion on the control environment

Other

  • Recruit, develop and retain top risk and control talent.
  • Provide coaching and mentorship to a team of professionals, serving as leader to the organization.
  • Collaborating with other business testing leads to ensure consistency and identify integration points.
  • Manage the budget and headcount to ensure efficient delivery of quality results.
  • Proven stakeholder management and ability to influence and drive at a senior executive level.