Woodforest National Bank is looking to solve the problem of implementing, maintaining, training, and providing ongoing support for various Treasury Management Applications, Products, and Services.
Requirements
- Advanced working knowledge of Treasury Management products and systems; wire transfers, lockbox, and ACH processing; accounting principles and account analysis.
- Strong technical skills with intermediate proficiency with Microsoft Office Applications (Excel, Word, Outlook)
- Ability to troubleshoot treasury management software applications.
- Knowledge of Treasury Management Systems in financial services or banking industry.
- Certified Treasury Professional (CTP) and/or Accredited ACH Professional (AAP) certification preferred.
- Intermediate proficiency with Microsoft Office Applications (Excel, Word, Outlook)
- Strong technical skills
Responsibilities
- Exercise critical thinking and problem-solving skills to support various Treasury Management areas.
- Utilize product knowledge and application expertise to develop and maintain User Guides and procedures for Operational staff and clients.
- Manage various feedback and inquiries in manner to help identify trends for efficiencies, process improvements or problems.
- Prioritize workload and product related needs based on business and customer impact.
- Research and Resolve operational and system related issues and determine appropriate resolution.
- Develop and maintain User Guides and procedures for Operational staff and clients.
- Troubleshoot treasury management software applications.
Other
- Excellent customer service and problem-solving skills.
- Proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines.
- Bachelor’s degree preferred.
- 3+ years of Treasury Operations or Treasury Product Services experience
- Up to 10% travel expected.
