The Payments organization is looking to transform customer experiences, simplify business operations, and drive product excellence through innovative payment services. The Vice President of Tokenization will lead Agile teams to launch these solutions, focusing on understanding client usage patterns and addressing customer needs.
Requirements
- Deep experience in online payments including card tokenization, digital wallets, and e-commerce payments.
- Strong knowledge of Application Programming Interfaces (APIs), open Banking and engineering practices.
Responsibilities
- Manage product backlog, production support, issue & defect resolution and prioritization.
- Monitor against agreed goals and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed.
- Work with Technology and Design teams to lead product developments efforts.
- Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready.
- Collaborate with a team of cross-functional partners (i.e. Risk, Control, Compliance, Legal) to ensure a strong risk and controls environment.
- Deliver communications to executives and leadership team on the strategy and progress.
- Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer.
Other
- 7+ years of experience in financial services, digital, product management and/or Agile software development.
- Passion for understanding customer needs and demonstrated ability to build digital products.
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
- Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design.
- Proven track record of managing risk and controls.
- Bachelor's degree in Computer Science, Business Management or comparable field of study.
- Master's degree in Computer Science, Business Management or comparable field of study.
