Western Branch Diesel is looking to solve the problem of developing training programs and forecasting future training to meet OEM requirements and expand service capabilities for Volvo Penta Product
Requirements
- OEM trainer certifications for required OEM’s
- OEM diagnostic software management and support
- Technical knowledge of Volvo Penta Product
- Ability to facilitate technical and customer service skills training
- Experience with web-based training
- Hands-on training experience
- Ability to maintain corporate training documentation and training forecasts
Responsibilities
- Successfully complete and actively maintain specific OEM trainer certifications for required OEM’s
- Provide training and support for Indel dealers
- Provide required training information and documentation to support factory audits
- Provide OEM diagnostic software management and support
- Facilitate technical and customer service skills training for customer facing personnel
- Conduct training sessions in formal classroom, web environment, and hands on for current Indel employees, new hires, and Indel dealers
- Maintains, develops, and administers training materials & aids
Other
- Estimated minimum travel of 30% of time
- Bachelor's degree not mentioned, but competitive compensation package, DOE
- Monthly performance incentives
- Excellent medical, dental, & vision coverage
- 401k, with matching