Energy Management Corporation is looking to improve customer experience and share knowledge through training and development, specifically in the areas of eCommerce and marketing.
Requirements
- Experience with Canva, Adobe, or video editing is a plus.
- Creative eye for design and detail.
- Interest in eCommerce, digital learning, and customer education.
- Strong writing and communication skills with the ability to explain things clearly and simply.
- Organized and self-motivated with a willingness to learn new tools and skills.
Responsibilities
- Create and organize training content for customers and internal teams (such as how-to guides, short videos, presentations, and FAQs).
- Support eCommerce product training so customers know how to find, use, and get the most out of what we sell.
- Assist with marketing-driven learning campaigns including product spotlights, tutorials, and online learning tools.
- Help design engaging learning materials using PowerPoint, Canva, or other creative tools.
- Collect feedback and analytics on training content to see what is working and where we can improve.
- Collaborate with our marketing and eCommerce specialists on projects that blend content, training, and customer experience.
Other
- A student studying Marketing, Business, Communications, Instructional Design, or a related field.
- Full-time but would consider Part-time for highly qualified candidates
- Duration: TBD
