Merkle is looking for a Temporary UI Design Lead to define the North Star Customer Experience Vision for a major financial client, by crafting high-fidelity UI designs and mapping intuitive customer journeys and service blueprints.
Requirements
- Strong foundation in visual design (layout, typography, color theory, iconography).
- Proficiency in Figma and FigJam.
- Knowledge of web and app accessibility best practices (WCAG 2.2 AA).
- Strength in systems thinking, interaction design, and modular/atomic design.
- Experience designing compelling customer journey and service blueprint diagrams.
Responsibilities
- Craft high-fidelity UI designs while also mapping intuitive customer journeys and service blueprints in Figma that brings the future-state advisory ecosystem to life.
- Design client-facing customer journeys and service blueprint diagrams in Figma that clearly illustrate the future-state digital ecosystem.
- Translate complex business strategies into engaging, interactive UI designs that align with customer journeys and operational workflows.
- Deliver polished UI assets and journey visualizations that feed directly into a North Star microsite.
- Apply a digital-first mindset, leveraging current trends in visual, motion, and interactive design across web, app, and other touchpoints.
Other
- Temp Role – W2 on dentsu payroll only
- 40 Hours/Week
- Remote – Must work EST Hours
- 10/6/2025-12/3/2025
- US-based role.
