Deloitte's Customer team is looking to solve the biggest problems that affect customers, partners, constituents, and the workforce by building deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.
Requirements
- Deep expertise in UX/UI design principles, methodologies, and best practices.
- Strong analytical skills to evaluate user feedback and performance metrics.
- Knowledge of design standards, guidelines, and best practices.
- Experience with user research and usability testing.
- Familiarity with design tools such as Sketch, Figma, or Adobe XD.
- Understanding of front-end development principles and technologies such as HTML, CSS, and JavaScript.
- Experience with agile development methodologies and version control systems such as Git.
Responsibilities
- Lead the UX/UI team, setting the vision and strategy for user experience and interface design across projects.
- Oversee all UX/UI design activities, ensuring alignment with business goals and user needs.
- Mentor and guide UX/UI designers, researchers, and content strategists, fostering a collaborative and innovative work environment.
- Work closely with stakeholders, including product managers, developers, and marketing teams, to ensure a cohesive user experience.
- Establish and maintain design standards, guidelines, and best practices to ensure consistency and quality across all projects.
- Advocate for user-centered design principles and ensure they are integrated into the design process.
- Define and track key performance indicators (KPIs) to measure the effectiveness of UX/UI initiatives.
Other
- Bachelor's degree
- Strong leadership skills to guide and inspire the UX/UI team.
- Excellent communication skills to interact effectively with stakeholders and team members.
- Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
