Barclays is seeking a Director of US Fraud Strategy to lead Fraud Strategy for Application and Customer Authentication journeys for USCB products, aiming to safeguard the bank's financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks.
Requirements
- Understand the consumer lending and retail banking fraud landscape
- Understand how to build the right controls for application and authentication processes.
- Proven experience in building business cases and developing long-term roadmaps/plans
- Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
Responsibilities
- Critical role leading Fraud Strategy for Application and Customer Authentication journeys for USCB products including credit cards, Deposit and Loans products
- The role holder will be the Accountable Executive for USCB Authentication policy while serving on the Global Authentication council
- Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes.
- Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness.
- Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services.
- Adherence to the Risk policy, standards and frameworks, and maintaining a robust control environment.
- Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
Other
- The role requires extensive collaboration with stakeholders across Fraud Operations, Product, Credit Risk, Business Development, Digital team, and Chief Controls Office.
- Have strong communication skills and experience in influencing stakeholders
- Experience in coaching and leading large teams comprising of senior analysts and people managers
- To manage a business function, providing significant input to function wide strategic initiatives.
- They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business.
