Epic Games is seeking a UX Data Researcher to collect and analyze player feedback through surveys and in-game data to improve the user experience of their products, ensuring the designer-intended experience is realized for players and users.
Requirements
- Experience in survey design and implementation (at least one year of experience)
- Demonstrated analytical skills -- preference will be shown to those with experience using SQL and/or Python
- Experience visualizing data -- preference will be shown to those with experience using Tableau
- Familiarity with game analytics and telemetry
- Demonstrated ability to communicate findings effectively to both technical and non-technical audiences
- Ability and willingness to work independently and own research products. Ability and willingness to participate in team level peer-review
- Ability and willingness to collaborate cross-functionally on strategic initiatives
Responsibilities
- Design and implement surveys (both email and in-game) to gather player feedback on specific aspects of the game or product
- Explore, recommend, and implement various research methodologies to gather insights. Define appropriate metrics to evaluate the quality of our game and product user experiences and measure the impact of changes
- Align your work with other teams' outputs, including: usability testing, internal and external playtesting, in-game telemetry, and other user research techniques
- Create visualizations and reports using Tableau to present findings in a clear and understandable manner to identify trends, patterns, and areas for improvement
- Communicate your findings to cross-functional teams, including developers, designers, product managers, artists, and more to inform design decisions and product improvements
- Act as a player advocate and voice for users within Epic Games
Other
- Prior experience working in the video game industry
- Education in a social sciences, human computer interaction (HCI), or data-focused field
- Prior experience in other qualitative user research methodologies, such as usability testing and playtesting
