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Epic Games is seeking a UX Data Researcher to collect and analyze player feedback through surveys and in-game data to improve the user experience of their products, ensuring the designer-intended experience is realized for players and users.

Requirements

• Experience in survey design and implementation (at least one year of experience)
• Demonstrated analytical skills -- preference will be shown to those with experience using SQL and/or Python
• Experience visualizing data -- preference will be shown to those with experience using Tableau
• Familiarity with game analytics and telemetry
• Demonstrated ability to communicate findings effectively to both technical and non-technical audiences
• Ability and willingness to work independently and own research products. Ability and willingness to participate in team level peer-review
• Prior experience working in the video game industry

Responsibilities

• Design and implement surveys (both email and in-game) to gather player feedback on specific aspects of the game or product
• Explore, recommend, and implement various research methodologies to gather insights. Define appropriate metrics to evaluate the quality of our game and product user experiences and measure the impact of changes
• Align your work with other teams' outputs, including: usability testing, internal and external playtesting, in-game telemetry, and other user research techniques
• Create visualizations and reports using Tableau to present findings in a clear and understandable manner to identify trends, patterns, and areas for improvement
• Communicate your findings to cross-functional teams, including developers, designers, product managers, artists, and more to inform design decisions and product improvements
• Act as a player advocate and voice for users within Epic Games

Other

• Education in a social sciences, human computer interaction (HCI), or data-focused field
• Prior experience in other qualitative user research methodologies, such as usability testing and playtesting
• Ability and willingness to collaborate cross-functionally on strategic initiatives
• This role is open to multiple locations across the US (including NYC & WA)