The Cigna Group is looking to improve the digital experiences for their Pharmacy members, aiming to enhance user satisfaction and potentially increase revenue through better product design.
Requirements
- At least 5 years of professional experience in UX design, preferably in highly-regulated industries
- A strong portfolio of work with examples of creative problem solving and critical thinking—especially within complex ecosystems
- Experience with human-centered design methodologies
- Experience designing across channels (web, native mobile, email)
- Proficiency in Figma
Responsibilities
- Develop a deep understanding of our Pharmacy members’ journeys, and the pain points and opportunities within
- Collaborate directly with business, product, and technology partners to find solutions that are desirable, viable, and feasible
- Effectively translate business strategy, quantitative data, and qualitative research into creative concepts and solutions
- Think critically about the implications of member experience on the business
- Provide compelling rationale to align partners around solutions
- Create clickable prototypes in Figma
- Efficiently prioritize your time and your work
Other
- Excellent written and verbal communication skills
- Strong collaboration skills
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
- Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
- The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
