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User Research Scientist, Human-Centered AI

Apple

$181,100 - $272,100
Aug 13, 2025
New York, NY, US
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At Apple Services Engineering (ASE), the business problem is to craft experiences that delight millions worldwide by using cutting-edge AI technology to build new features and create great experiences in media products and other Apple services.

Requirements

  • PhD in a behavioral or social science field, human-computer interaction, statistics, engineering, computer science, or a related field
  • Experience in one or more programming languages used for data processing and statistics (e.g., Python, R, SQL, etc.)
  • Data science experience, especially with large, distributed data frameworks (e.g., Spark, Hadoop, etc.)
  • Prior research experience in human-centered evaluation or development of artificial intelligence or machine learning systems
  • Record of publishing rigorous, high-quality research on topics in behavioral science, artificial intelligence, or related areas
  • Strong background in conducting rigorous behavioral research
  • Ability to communicate complex research findings clearly and persuasively to diverse audiences (technical and non-technical)

Responsibilities

  • Design and execute rigorous empirical studies using diverse methods to investigate user experience with AI
  • Innovate, develop, and validate novel methodologies for human-centered evaluation of generative AI models and systems
  • Apply rigorous measurement principles and powerful statistical methods to ensure the validity and reliability of findings
  • Lead sophisticated research projects from inception to completion, coordinating cross-functional collaboration effectively
  • Translate complex data findings into actionable insights and compelling recommendations for collaborators at all levels
  • Collaborate with researchers specializing in benchmarking, automated evaluation, synthetic data, data science, and responsible AI
  • Disseminate innovations and findings both internally and externally through workshops, presentations, and publications

Other

  • 3+ years of experience in industry or a comparable applied research setting
  • Strong collaboration and communication skills
  • Organized, highly attentive to detail, and manages time well
  • Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services
  • Reimbursement for certain educational expenses - including tuition