Tyler Technologies is seeking a User Experience (UX) Content Strategist Intern to audit content and error messages for public-facing websites to improve clarity, consistency, and overall user experience.
Requirements
- Strong writing and editing skills, with an understanding of user-centered design principles.
- Ability to tailor content to different audiences with varying levels of technical and legal knowledge.
- Basic understanding of UX best practices, especially related to content and error messaging.
- Strong analytical skills and attention to detail.
Responsibilities
- Audit website content, including error messages.
- Analyze and identify inconsistencies, unclear language, and opportunities to enhance the user experience via improved content.
- Collaborate with cross-functional teams including UX designers, developers, and legal experts to ensure content aligns with user needs.
- Document findings and recommendations in a clear and organized manner.
Other
- Currently pursuing a degree in Communications, Marketing, UX Design, Human-Computer Interaction, or a related field.
- Excellent communication and collaboration skills.